Refund and Returns Policy

HomeRefund and Returns Policy

At MohammadSir.com, we are committed to providing premium educational services, specifically tailored for IELTS preparation and SOP writing. Our mission is to deliver expert guidance and comprehensive resources to help you achieve your goals. Please read this policy carefully to understand our terms regarding refunds and cancellations.

1. Our Commitment to Quality
We take pride in offering high-quality IELTS preparation services aimed at helping students achieve their desired band scores. Our services include:

Expert Guidance: Sessions led by experienced trainers with proven success in IELTS coaching.

Comprehensive Resources: Access to well-structured, self-paced courses and practice materials.

Doubt-Solving Support: Dedicated assistance to address your individual questions and challenges.

We focus on delivering measurable outcomes and value for every student who enrolls with us.

2. No Refund Policy
All payments for courses, services, or any other offerings are non-refundable.

Once a course is purchased—whether a self-paced or live online class—refunds will not be provided. This includes, but is not limited to, changes of mind, inability to complete the course, or any other personal reasons.

Access to course materials or live sessions is granted immediately after purchase, and no refund requests will be accepted after access has been given.

3. Critical Cases
We understand that exceptional circumstances may arise. Although we maintain a strict no-refund policy, we consider critical cases on an individual basis:

Customers must submit a formal request by emailing support@mohammadsir.com.

The request should include a detailed explanation and any relevant supporting evidence.

Each case will be reviewed carefully, and the final decision rests solely with the management team.

4. Cancellation Policy
Cancellations are not permitted once access to course materials or services has been granted.

For special cancellation requests, please contact us at support@mohammadsir.com. We will evaluate each request individually.